COLLISION SHOP MANAGEMENT

Run the shop.
Not the chaos.

AutoHound gives your entire team one clear operating picture—from check-in to keys back.

Production clarityCustomer communicationOperational accountability
Collision shop advisor working at a computer
2 blockedNeed attention now
RO-1028 readyCustomer notified

Built around the realities of collision repair

LESS STATUS CHASINGFASTER DECISIONSMORE PREDICTABLE DELIVERY

THE PROBLEM

The repair is visible everywhere.
Except all at once.

Whiteboards, texts, estimate systems, sticky notes, and tribal knowledge make simple questions expensive.

!

Work gets stuck quietly

Approvals, parts, customer decisions, and handoffs wait until someone asks.

Promises fail late

Without shared stage age and blocker visibility, delivery risk shows up too late.

?

Owners chase updates

Managers spend the day collecting status instead of removing constraints.

ONE OPERATING PICTURE

See the shop move.

AutoHound turns every repair order into a visible, accountable flow of work—with the exceptions elevated before they become fires.

DESERT RIDGE COLLISION

Production board

Any advisor⌄Any technician⌄Any flag⌄13 open repair orders
Approval1
RO-1038

'17 Nissan Altima

Fuentes · 4d

LATE +4d
Blueprint1
RO-1032

'22 Toyota Camry

Nguyen · 3d

Sat, Jul 18
Parts Hold2
RO-1033

'22 Isuzu NPR

Landscaping · 4d

WAITING
Body2
RO-1036

'24 Tesla Model 3

Brooks · 4d

BLOCKED
Filter by advisor, technician, rush, late, at risk, blocked, stale, or missing information.See the full workflow →

BUILT FOR THE WHOLE REPAIR

Every decision starts with context.

Give the front office, production floor, and owner the same answer to “what happens next?”

01

Today, at a glance

Start with late work, blocked jobs, promised dates, arrivals, and vehicles ready for pickup.

02

A board built for collision

See stage age, insurer, rush status, missing information, promise risk, and waiting reasons.

03

One repair record

Keep customer, vehicle, claim, estimate, parts, photos, messages, payments, and activity together.

04

Customer updates that stay attached

Capture SMS consent, use consistent templates, respect quiet hours, and keep replies with the RO.

05

Ownership without micromanagement

Assignments, mentions, blockers, stage history, and backward moves make accountability visible.

06

Your workflow, not ours

Rename, reorder, add, or safely deactivate stages to match the way your shop actually runs.

ONE
SHOP
OwnerAdvisorProductionPartsTechnicianCSR

SHARED TRUTH, ROLE-SPECIFIC FOCUS

Everyone sees what they need. No one works in the dark.

Owners get control. Managers get leverage. Advisors protect the customer promise. Technicians get clear assignments and context.

  • Role-based access for the real collision team
  • Assignments and mentions that follow the repair
  • Shop-device access with individual accountability

FROM KEYS IN TO KEYS BACK

A workflow the whole shop can follow.

01Schedule
02Check-in
03Estimate
04Approval
05Production
06QC & detail
07Ready
08Delivered

When work stops moving, AutoHound makes the reason visible.

Waiting on approvalParts backorderedCustomer decisionMissing information

CONTROL WITHOUT LOCK-IN

Your process. Your data. Your shop.

Configure production stages to fit your operation and export your complete shop record whenever you need it.

FULL ORGANIZATION EXPORT

Customers. Vehicles. ROs. Estimates. Parts. Payments. Messages. Audit trail.

Your operational history stays portable—not trapped.

READY WHEN YOU ARE

See your shop
clearly tomorrow.

Bring one real repair-order workflow. We’ll show you how AutoHound makes the work, blockers, and ownership visible from check-in to delivery.

WHAT WE’LL COVER

  • Your current production workflow
  • Where status and handoffs break down
  • How AutoHound fits your stages and team
  • A live walk-through using realistic repair orders
Open the live demo ↗